Payment Policy

About Credit/Debit Card

For straightforward store practice, the applicable standard is this: payment information is encrypted and processed by Shopify and authorized payment providers. From a customer-service standpoint, canadapooch does not store complete card numbers or card security codes. Consistently with this rule, a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

As part of accessible handling, customers should understand that approved refunds are returned to the original payment method within 5-10 business days after return inspection and approval. In practical terms, a bank or card issuer may need additional time to post the credit. Under this approach, taxes are collected as required by applicable law. In addition, payment questions may be sent to Support@canadapoud.shop or (860) 716-7550.

With well-defined decision-making in mind, our operating rule is that customers must provide accurate billing and contact information. For completeness, If a payment is declined, verify the entered details or contact the card issuer. In addition, we may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

For a clear account of our guidance, the relevant position is that All prices and payments are in U.S. Where applicable, dollars (USD). In practical terms, we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. For completeness, the payment options actually available for an order are displayed securely at checkout.

Merchant Information

With straightforward guidance in mind, our operating rule is that the complete physical address, which is also the default return address, is 61 Greenwich Ave, Stamford, Connecticut, 06902, United States. In addition, the business name is canadapooch. For that reason, the storefront brand name is canadapooch. For that reason, the customer contact email is Support@canadapoud.shop. Accordingly, the customer contact telephone number is (860) 716-7550.